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How jomlive22 Handles Your Privacy

Your account information, payment activity through Touch 'n Go eWallet, Boost, or GrabPay, and browsing behaviour on this site are handled under a clear data policy. We collect only what we need to run your account and process your transactions — nothing more.

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DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to know what data we hold, request a correction, or ask us to delete your account records, our support team handles these requests directly. Reach out through any of the channels below and we will respond with the specific steps to verify your identity before processing your request.

Live Chat Open the chat widget from any page on jomlive22. Our team will walk you through submitting a data access or deletion request and confirm receipt in writing.

Email Support Send your request to our support address with your registered account email. We acknowledge data-related emails and aim to respond with a clear timeline for your request.

Account Help Centre Log into your account and navigate to the Help section to submit a formal data request form. This creates a tracked ticket so you can follow the status of your request.

What This Privacy Policy Covers

jomlive22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to every interaction you have with jomlive22 — from the moment you open an account to each time you fund it via Touch 'n Go eWallet, Boost, or GrabPay. We collect your name, contact details, device identifiers, and transaction records to verify your

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identity, process withdrawals, and keep your account secure. Your data is stored on servers with SSL encryption and is never sold to third parties. Access to your personal records is restricted to staff who need it to operate your account or respond to your support requests.
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Where local law requires us to retain certain records, we hold them for the minimum period required and delete them once that obligation ends. Your use of this site and eligibility for our services depends on local law and is available where local law permits. Players
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in Kota Bharu and across Malaysia are covered by the same data handling standards described here. If you have questions about what we hold, the contact paths in the Support section below are the right place to start.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency are built into how we run every account on jomlive22. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and session tokens that expire after inactivity. We never store your Touch 'n Go eWallet or GrabPay credentials — only the transaction reference returned by the payment rail.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from the settings link in the site footer at any time.

Data Retention

Transaction records are kept for the period required under applicable law, then deleted. Account profile data is removed within 30 days of a verified account closure request submitted through our Help Centre.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit your request through live chat or email with your account details and we will verify your identity before acting.

Common Questions About Your Data

These are the questions we hear most often about how your data is handled on jomlive22.

We collect your name, email address, contact number, and the device details used at registration. Payment method identifiers from Touch 'n Go eWallet, Boost, or GrabPay are recorded as transaction references only.

We do not sell your data. We share only what is necessary with payment processors like Touch 'n Go eWallet and Boost to complete your transactions, and with identity verification services where required by law.

Profile data is deleted within 30 days of a verified closure request. Transaction records are retained for the minimum period required under applicable law, then permanently removed from our systems.

Log into your account and use the Help Centre form, or contact us via live chat or email. We verify your identity first, then provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through the Help Centre or via email from your registered address. We process verified requests and confirm deletion in writing once complete.

We never store your full wallet credentials. When you pay via GrabPay or Boost, only the transaction reference is recorded on our side. All data in transit is protected with SSL encryption.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How jomlive22 Handles Your Privacy

Reach Us About Your Privacy

How We Protect and Manage Your Data

Account Security

Cookie Use

Data Retention

Your Rights

Common Questions About Your Data

01 What personal data does jomlive22 collect when I open an account?

02 Does jomlive22 share my data with third parties?

03 How long does jomlive22 keep my account data after I close my account?

04 How do I request a copy of the data jomlive22 holds about me?

05 Can I ask jomlive22 to delete my personal data?

06 How does jomlive22 protect my payment information?

Privacy Policy

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